• Data Management System Vendor Support Resources

     

    Name: NJDOE Homeroom
    Title Online DOE Data Collection Information Center
    Org. New Jersey Department of Education
    Role District Online Data Submission & Reporting (Hosted)
    Office 732-521-2002
    Alt.  
    E-Mail doeit@doe.state.nj.us
    Web homeroom.state.nj.us
    Social Media Facebook: www.facebook.com/njdeptofed
    Pvcy. www.nj.gov/nj/privacy.html
       
    Name: NJSmart
    Title Standards Measurement and Resource for Teaching
    Org. New Jersey Department of Education; Public Consulting Group
    Role Budget, Accounting, Payroll, HR  System Provider (Hosted)
    Office 800-254-0295
    Alt.  
    E-Mail NJSMART@pcgus.com
    Web www.njsmart.org
    Social Media Facebook: www.facebook.com/njdeptofed
    Pvcy. www.nj.gov/nj/privacy.html; www.publicconsultinggroup.com/privacy-policy/
       
    Name: Genesis SIS
    Title Genesis Help Desk
    Org. Genesis Educational Services
    Role Student Information System (On Premises) Customer Support
    Office 732-521-2002
    Alt.  
    E-Mail helpdesk@genesisedu.com
    Web www.genesisedu.com; support.genesisedu.com/secure/Dashboard.jspa (JIRA System)
    Social Media Twitter:  twitter.com/genesisedunj; Facebook: www.facebook.com/home.php?#!/pages/Genesis-Educational-Services/159171564126309
    Pvcy.  
       
    Name: Systems 3000
    Title  
    Org. Systems 3000
    Role Budget, Accounting, Payroll, HR  System Provider (Hosted)
    Office 866-290-3000; 732-870-3000
    Alt.  
    E-Mail info@systems3000.com; 
    Web systems3000.com
    Social Media  
    Pvcy.  
       
    Name: Frontline Education IEP
    Title Formerly IEP Direct
    Org. Frontline Education
    Role Special Education Student IEP Management System (Hosted)
    Office  
    Alt.  
    E-Mail  
    Web www.frontlineeducation.com
    Social Media Twitter: twitter.com/FrontlineEdu; Facebook: facebook.com.FrontlinEdu
    Pvcy. www.frontlineeducation.com/pages/privacy-policy/ 
       
    Name: Lunchtime.Net Software
    Title  
    Org. Lunchitime Software, LLC
    Role Cafeteria Data Management System (Hosted, with On-Premises Sync Server)
    Office  
    Alt.  
    E-Mail support@lunchtimesoftware.com
    Web www.lunchtimesoftware.com
    Social Media  
    Pvcy. www.lunchtimesoftware.com/Privacy
       
    Name: Frontline Education Absence & Time
    Title Formerly AESOP
    Org. Frontline Education
    Role Employee Absence and Time Management System (Hosted)
    Office 800-963-0780
    Alt.  
    E-Mail  
    Web www.frontlineeducation.com
    Social Media Twitter: twitter.com/FrontlineEdu; Facebook: facebook.com.FrontlineEdu
    Pvcy. www.frontlineeducation.com/pages/privacy-policy/ 
       
    Name: Destiny Library Manager
    Title Customer Support
    Org. Follett
    Role Library Data Management System (On Premesis)
    Office 800-722-7424; 815-759-1700
    Alt.  
    E-Mail customerservice@follett.com
    Web https://www.follettlearning.com/technology/products/library-management-system#support
    Social Media  
    Pvcy. www.follettlearning.com/privacy-policy
       
    Name: Blackboard Support
    Title Blackboard
    Org. Blackboard
    Role Community Manager; Parent Notification; Mobile App (Hosted)
    Office 855-742-5952
    Alt.  
    E-Mail support@blackboard.com
    Web help.blackboard.com; blackboard.secure.force.com/login
    Social Media Twitter: twitter.com/blackboard; Facebook: facebook.com/blackboard; Linked In: linkedin.com/company/blackboard
    Pvcy. www.blackboard.com/footer/privacy-center.html
       
    Name: iObservation
    Title Effective Educators
    Org. Learning Sciences International
    Role Teacher/Administrator Evaluation System (Hosted)
    Office 877-411-7114
    Alt.  
    E-Mail cs@iobservation.com
    Web www.learningsciences.com/tech/iobservation
    Social Media  
    Pvcy. www.learningsciences.com/privacy/ 
       
    Name: Clever Support
    Title Clever
    Org. Clever Inc.
    Role SIS Integration Services for Multiple Apps: i-Ready, etc. (Hosted)
    Office 510-842-6628
    Alt.  
    E-Mail enterprise-support@clever.com
    Web support.clever.com
    Social Media Twitter: twitter.com/clever; Facebook: facebook.com/clever; Linked In: linkedin.com/company-beta/2705784
    Pvcy. clever.com/about/privacy-policy/ 
       
    Name: Microsoft Support
    Title Customer Support
    Org. Microsoft Corporation
    Role Service & Support Provider: Office 365
    Office 877-696-7786
    Alt. N/A
    E-Mail N/A
    Web support.microsoft.com
    Social Media Twitter: twitter.com/Microsoft; Facebook: facebook.com/Microsoft; Linked In: linkedin.com/company/Microsoft
    Pvcy. privacy.microsoft.com/en-US/privacystatement 
       
    Name: Apple Support
    Title Education Support
    Org. Apple Inc.
    Role Service & Support Provider:  Apple School Manager; iTunes; iTunes University; Apple Classroom
    Office 800-800-2775 (Education Support); 800-919-2775 Ext. 83752 (AppleCare)
    Alt.  
    E-Mail  
    Web support.apple.com; getsupport.apple.com; apple.com/support/itunes/vpp-edu
    Social Media Twitter: twitter.com/AppleSupport
    Pvcy. www.apple.com/privacy/ 
       
    Name: Transfinder Support
    Title RouteFinder Pro
    Org. Transfinder Inc.
    Role Transportation / Bus Routing Software (On Premises)
    Office 888-427-2403
    Alt.  
    E-Mail support@transfinder.com
    Web www.transfinder.com/services/technical-support
    Social Media Twitter: twitter.com/transfinder; Facebook: facebook.com/transfinder; Linked In: linkedin.com/company/transfinder
    Pvcy. www.transfinder.com/privacy/
       
    Name: Google Workspace Support
    Title Customer Support
    Org. Google
    Role A Google Workspace administrator can contact Google directly for support, via phone, chat, or email. Support options can vary depending on subscription and are only accessible via Google Admin Console.
    Office  
    Alt.  
    E-Mail  
    Web support.google.com
    Social Media  
    Name: Network Operations Center
    Title Comcast NOC
    Org. Comcast Business
    Role Internet, WAN, PRI-Voice Service Provider
    Office 888-262-7300; 800-741-4141
    E-Mail  
    Alternate E-Mail CENGCR-Customer_Monitoring_Center@cable.comcast.com
    Web  
    Social Media  
       
    Name: Cisco SMARTnet Support
    Title Cisco Technical Assistance Center (TAC)
    Org. Cisco Systems
    Role Product Manufacturer/Service Provider:  Catalyst Switches, Router, NG Firewall, Cloud Security, E-Mail Security, Web Security, End-Point Security, Hyperconverged Virtual Server Platform
    Office 800-553-2447
    E-Mail  
    Alternate E-Mail  
    Web www.cisco.com
    Social Media  
       
    Name: Novell (Microfocus) Support
    Title Novell, Suse, PlateSpin, NetIQ Brands
    Org. Microfocus
    Role Product vendor/support provider: SLES, OES, ZCM, GroupWise, GroupWise Mobility Server, Storage Manager, iPrint, GWAVA Retain
    Office 800-858-4000 Support Center; Support Contact ID: 1069078
    Alt. 800-529-3400 (Helpline)
    E-Mail  
    Web support.novell.com, support.suse.com
    Social Media Twitter: twitter.com/microfocus; Facebook: facebook.com/Microfocus; Linked In: linkedin.com/company/micro-focus
       
    Name: Jamf Support
    Title Jamf NATION
    Org. Jamf Inc.
    Role Alt. Device Management System for Apple Products
    Office 844-411-5263
    Alt.  
    E-Mail info@jamf.com
    Web www.jamf.com/jamf-nation/support/cases
    Social Media Twitter: twitter.com/jamfsoftware; Facebook: facebook.com/jamfsoftware; Linked In: linkedin.com/company/jamf-software
       
    Name: Unitrends Support
    Title Customer Support Services
    Org. Unitrends
    Role Product and Support Provider: Recovery Series Backup Appliance, Removable Archive Drives; Cloud Storage
    Office 888-374-6124
    Alt.  
    E-Mail  
    Web support.unitrends.com
    Social Media Twitter: twitter.com/unitrends; Facebook: facebook.com/unitrends; Linked In: linkedin.com/company/unitrends
       
    Name: AmlifiedIT
    Title Google for Education Support
    Org. AmlifiedIT (a CDW company)
    Role Enterprise-level technical support for Google for Education. We expand on Google’s basic support service by offering access to EDU-focused support specialists for Google Workspace for Education technical issues, 1 on 1 admin training, and custom solutions.
    Office  
    Alt.  
    E-Mail  support@ampliedit.com
    Web https://www.amplifiedit.com/gfe-support/
    Social Media